So, why is your voicemail not in English to begin with? Well, it's probably because your phone or carrier has default settings that are set to a different language. It's like when you buy a new phone and it's set to the language of the country you're in - it's just the way it is. But don't worry, changing it is easier than you think!
Imagine you're at a restaurant and you can't read the menu because it's in a language you don't understand. That's kind of what it's like to have a voicemail system in a language you don't speak. But, just like you can ask for a translation or look up the menu online, you can change your voicemail settings to English in just a few steps.